How do I create a new campaign?
Go to the "Campaigns" tab and click on "Add New Campaign" button and fill in all desired requirements for your campaign and then press submit.
How do I edit an existing campaign?
Go to the "Campaigns" tab and click on the campaign that you wish to edit and then on the right side click "Edit Campaign".
Can a creator see if I decline them for a campaign?
No, creators are only notified if they are accepted into the campaign. Also, if you decline someone at first, you can always bring them back if you change your mind by selecting "Add Back to the Campaign".
How can I clear my campaign notifications?
Depending on what stage in the campaign the creator is in determines the way in which you can remove the notification. If the creator is in the "Chat" section clicking "Not Now" and/or clicking into the chat box will get rid of the notification. In the rest of the sections of the campaign clicking into the chat box should get rid of the notification.
What happens if a creator misses a "Post By" deadline?
The Cohley Customer Success team will be in contact with you working through this situation on how to deal with this creator. In addition, the creator's star rating will automatically be lowered; and if there is a monetary compensation, it will be lowered by 10% each day that they do not post the content.
How do I send photos to the Content Library?
Go to the specific campaign in the "Campaigns" tab. If you have yet to approve the content, then go to the "Content to Review" tab and click "View Content for Approval" and accept all the ones that you approve of. Then click "Send to Library". If you have already approved the creator's content then either find them in the "Pending post" or "Completed" tab. Click on "View Content for Approval" under their profile and then click "Send to Library" for all desired images. All the images that you have just sent to library can be found in the "Content Library" tab.
When I clicked “Send Payment,” an automatic message was sent, saying that the influencer needs to create stripe account to be able to send the payment. What does that mean?
The influencer still needs to link their Stripe account to Cohley. You will be unable to pay the influencer until they do so. The automatic message is reminding the influencers to set up their account.
Where can I find campaign results?
Click the "Performance" tab in the upper right hand corner. You’ll find comprehensive data on engagements, impressions, cost, ROI, and follower growth.
How do I invite creators to a campaign?
Go to the "Discover" tab and click on "Invite to Campaign" under the creator's thumbnail and select the campaign you would like to invite them to.