Cohley Resources and Help for Brands

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Brand Resources: General Account

 

How do i log in?

Click here and then type in your email and password.

How Do i change my password?

Click here or go to the upper right hand corner and press on the drop down menu and select “Change Password”.

How do i edit my profile?

Either go to the upper right hand corner and click on the drop down menu and select “Edit Profile” or click on the “Home” header and select “Edit Profile” button.

 

Brand Resources: Creators

 
 

What is the difference between Neemos and creators?

Our proprietary algorithm identifies up and coming influencers before they’ve hit it big. Their content is on par with the big influencers and they work strictly on a product exchange basis. Working with our Neemos is a great way to generate actionable content at the lowest possible cost. Neemos typically have a range of followers from 1,000-10,000 while our creators have 10,000+ followers.

What does the (A) next to creators mean?

The (A) means that the creator works with an agency. The agent generally handles most or all communication and rate negotiation.

How does the star rating system work?

Previous brands who have worked with this creator have given them a star rating based on the quality of their content. All creators start with a 5 star rating.

How is trending engagement calculated?

 

How do i see audience data?

 

What does it mean to click "save", "no" or "interested" on a creator?

Interested sends them an email notifying that you are interested/would like to work with them. Saved puts them in the “Saved” drop-down and stores them for later. No puts them in the “No” drop-down.

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How Do i sort through creators?

  • Click on "Sort by Verticals" to narrow creators by tags (ex: women, fashion, travel)
  • Select preferred follower range
  • Select preferred range of trending engagement rate

How do i directly chat with a creator?

Go to the “Discover” tab and go to “Interested” and then “Interested in me” and click on chat button right above the “Invite to Campaign” button (all of these creators have individually expressed that they would like to work with you).

You can also initiate the relationship by clicking “Interested” in the discover tab above “Invite to campaign.” They will get a notification that you are interested and decide whether they’re also interested in working with you. If they are, they will show up in the “Interested in Me” tab and you can chat them from there or invite them to a campaign.

 
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What do the medals mean? how can i see what medal the creator has?

When clicking on the creator's thumbnail, it will open up to their profile page where the medal will right next to their name. There are 4 different medals that a creator can have depending on their activity on Cohley: gold, silver, bronze or no medal.

Gold: The creator has completed at least five campaigns

Silver: The creator has completed at least two campaigns

Bronze: The creator has applied to at least one campaign

No medal: The creator has yet to apply or complete a campaign

 

Brands Resource: Campaigns

 
 

How do i start a campaign?

Go to the "Campaigns" tab and click on "Add New Campaign" button and fill in all desired requirements for your campaign and then press submit.

How do i edit a campaign?

Go to the "Campaigns" tab and click on the campaign that you wish to edit and then on the right side click "Edit Campaign".

Can a creator see if I decline them for a campaign?

No, creators are only notified if they are accepted into the campaign. Also, if you decline someone at first, you can always bring them back if you change your mind by selecting "Add Back to the Campaign".

what happens if a creator misses a "Post By" deadline?

The Cohley Customer Success team will be in contact with you working through this situation on how to deal with this creator. In addition, the creator's star rating will automatically be lowered; and if there is a monetary compensation, it will be lowered by 10% each day that they do not post the content.

how do i send photos to the content library?

Go t

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How do i invite creators to a campaign?

Go to the "Discover" tab and click on "Invite to Campaign" under the creator's thumbnail and select the campaign you would like to invite them to.

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How will i be notified when someone applies to A campaign?

When you log into your Cohley account, you will see a yellow notification at the top of the “Campaigns” tab, showing the number of new messages and applicants you have received for the corresponding campaign.. If you have not responded to any notification in 24 hours you will get an email informing of all current notifications.

 

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How do i Move a creator in status in a campaign/if there is no content required for the campaign?

Go to the "Campaigns" tab and select the campaign. Go to the tab that the influencer is in, either: Accepted Creators, Content to Review or Pending Post. Click on "Move Chat" of the influencer you wish to change the status of and then select the desired location.

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how do i pay creators?

Once you are ready to pay creators, after they have completed all parts of the campaign, click "Send Payment". If the payment goes through, the message "has paid" will show up in the chat with the creator. If the creator does not have a Stripe account, then an automated message will send in the chat, similar to the message displayed in the middle. Check back in a couple of days and try to pay them again; if they still have not created an account it will send the same message to them.

 

Brands Resource: Sales & Performance

 
 

where do i find analytics?

When hovering over the "Performance" tab, you can either select to see Engagement Data or Revenue Data

what analytics does cohley report on?

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